StartupNation Radio

Profitable Startups with Big Impact: PCIA and the Westbank Company

Episode Summary

On today’s episode of StartupNation Radio, Jeff is joined by co-host, Norm Pappas, president and CEO of Pappas Financial. Together, they interview Mike Cosgrove and Phaedra Wainaina.

Episode Notes

Mike Cosgrove is president and CEO at Professional Concepts Insurance Agency (PCIA), a business that has provided specialized insurance products to professional service companies for 32 years.

During the interview, Mike discusses:

• The types of businesses PCIA works with
• What startups need to think about related to business insurance
• The type of insurance every business out there needs, regardless of industry
• The importance of cyber liability insurance, and what it covers
• How COVID has impacted the insurance industry

Phaedra Wainaina is founder and CEO of the Westbank Company, a full-service consulting and strategic planning organization.

During the interview, Phaedra discusses:

• How the Westbank Company takes small businesses with a social enterprise focus and walks them through the process of starting a business
• Her background in law and how she transitioned to business
• Starting her first business at the age of 14
• The wide range of clients Westbank Company serves
• What social impact investing means, and examples of clients she’s currently working with
• How the COVID pandemic has impacted her business